Sony : All Content - Bravia

Swivel Mount for KDL-42W653A

noreplyforum@eu.sony.com — Wed, 22 May 2013 16:48:03 GMT

Does anyone know who makes a suitable 90 degree swivel mount for the KDL-42W653A as it does not have standard VESA fixings?

Missing picture scene select items?

noreplyforum@eu.sony.com — Tue, 21 May 2013 21:06:55 GMT

Hello, on my kdl55w905a under options> scene select/ picture> picture mode. I only have custom, standard and vivid available, I thought there was supposed to be a long list including (the one I wanted to use) cinema1?

How do I get access to these scene modes?

Thanks.

.SRT Subtitles question to Sony

noreplyforum@eu.sony.com — Thu, 03 Nov 2011 17:40:36 GMT

Hi,

yes its that subject again your keen to avoid!

firstly why is it that Serviio has stated that .srt subtitles is supported (by Serviio) yet Sony are the only ones that dont have the appropiate profile to display it?,

secondly since i have not used Serviio (yet) i can play my media via DLNA using Windows Media Player, now heres the thing, if i play on my computer media player will play subtitles using DirectVobSub no problem, however if i stream using my BDP-S570 although Windows Media Player shows up in XMB when playing through this the subtitles are not there!,

how can we get the appropiate profile for our Sony Hardware to display .SRT

surely something like DirectVobSub which is only 2.10mb big or something similar can be installed via firmware update to solve all this?

we await your thoughts.

very slow on channel change

noreplyforum@eu.sony.com — Tue, 21 May 2013 08:35:25 GMT

My Sony Bravia 40" KDL-40EX501 from 05-22-2012 has recently gone very slow on channel change, taking 8 or more seconds to show the selected programme. Also, on regular channels, Anybody had any experience of these problems and have you found the fix? the TV is updated

Tidying up of Cables and Wires

noreplyforum@eu.sony.com — Wed, 15 May 2013 17:41:36 GMT

Hi all

Just curious on how you all sort out your wires and cables at the back of your equipment. I keep trying and am never happy with it. Its almost becoming an OCD !! Argh. I get so much of the way, and then all the cables seem to criss-cross all over the place. As well as different cable lengths etc.

Ive posted some pics below, to show you what I mean. (for some reason, I cannot insert photos via this site, so using an image hosting site instead)

http://postimg.org/image/nv6ca7vgz/

http://postimg.org/image/ux49wez2r/

http://postimg.org/image/f5999ddzn/

http://postimg.org/image/oyqgm6g43/

http://postimg.org/image/qt3b3x34j/

http://postimg.org/image/tfneyljpv/

Cheers

How do I connect Blu Ray AND TV to internet

noreplyforum@eu.sony.com — Mon, 20 May 2013 13:48:19 GMT

Sorry if this has already been posted, a quick search didn't find anything.

Basically I have a Sony Bravia TV (KDL-46EX723) and a Blu Ray player (can't remember the model).

None of these devices are wireless enabled so I've hardwired them to the router (one ethernet cable for each device going into the router, bit messy but didn't know any other method besides buying a wireless adapter for £80 odd), however I'm moving the router to a different room meaning wireless is my only option.

My question is, is there any simpler way to connect BOTH devices to the internet, without having to buy 2 wireless dongles spending £160? Or would that be my only option. Hard wired isn't an option to me anymore :(.

I don't mind buying 1 adapter but not sure if the TV and Blu Ray can share the connection or anything.

How would homeplugs work? If I were to buy homeplugs, I'd need one for each device, and then would I need to connect 2 homeplugs to the router or just 1 for the 2 sony devices? Don't know if this makes sense.

Help would be appreciated :)

Bravia KDL-V32A12U No longer retains Freeview Channels

noreplyforum@eu.sony.com — Mon, 20 May 2013 20:31:47 GMT

Following a recent requirement to retune our Freeview channels, our Sony Bravia KDL-V32A12U no longer retains channels. If we wish to watch Freeview, we have to retune our TV every time - although this works it is time consuming and very frustrating, considering our set is only 7 years old. We have noticed that this may be due to a requirement to update software (Firmware), but all advice on this states the need to use a USB - our set does not have a USB. Have any other KDL-V32A12U owners experienced this? Can anyone offer advice?

Sony Bravia KDL-32E4000

noreplyforum@eu.sony.com — Sun, 19 May 2013 22:17:34 GMT

I am an owner of KDL-32E4000 and i am experiencing problems with the DVB-T Signal. When i switch to Digital the whole TV starts to crash and slow down ... and suddenly it turns off. Does it have to deal with the firmware or something? Any solution?

kdl-40v3000 bravia dark lines/shadows.

noreplyforum@eu.sony.com — Thu, 20 Jan 2011 15:46:16 GMT

i have exactly the same problem as the other people who have written about this tv model on the forum and there seems to be manty many more out thereon forums reporting the same problem that sony will not acknowledge.

there are dark lines running down my screen and a dark shadow line about an inch think on the right hand side of my screen, this was more noticable when watching football. my tv is not under warrranty anymore but is only 2 and a 1/2 years old. it seems that sony have created their screens to only last this long as lots of people have the same complaint.

i have just rang sony and i have been told that "there is no known problems with this model" that is rubbish as clearly there are a few of us just on this forum with the same pronblem. So we are paying about £1000 for a tv that will only last 2.5 years. i am disgusted with the lack of help and support from the sony call centre staff who basically said i need to get it fixed myself and i need to book it in with a service engineer. I suspect this is a problem with the panel or with the screen where a replace ment would cost you more than getting a new set. it would cost me £45 just for someone to come out and tell me that without even having it repaired. as a dedicated sony buyer over the years i cannot believe that my most expensive buy has only lasted 2.5 years.

WHY IS SONY NOT DOING ANYTHING ABOUT THIS PROBLEM??

Bravia 32" KDL32EX43BU built in Blue Ray player unrepairable??

noreplyforum@eu.sony.com — Mon, 13 May 2013 14:31:49 GMT

I would appreciate some advice from those among you who might have had a similar experience to mine?

In 2011 I paid £649 for a Bravia 32" with blue Ray in built player,plus 5 yr Guarantee/warranty.

Although having very little use,5 weeks ago the Blue Ray DVD player stopped working.Sony were contacted and removed TV for repair replacing it with 2nd hand Panasonic lacking DVD player.(not to happy over that)

WE were told at the time that Sony repair turnover was a max of 14days...after three weeks no-one had contacted us so we started chasing,only to discover that Sony had informed the branch that our Blue Ray Dvd player is unrepairable as parts are not available,equally Sony have stopped Production of the Bravia with in built Blue Ray shortly after our purchase, due,they say,to being unable to give customer choice over Blue Ray DVd in built into Bravia TV.

After four weeks we were eventually contacted by the manager of our local branch to discuss the situation who made it very plain(over the phone) it was impossible to replace what we had originally purchased,plus we were in a totally unique situation within Sony as it had never happened before, where the item could not be repaired or replaced,.and that at present no other customers were effected?

We understand the impossible cannot be granted if the model is no longer available and fully accept that...however what we do not accept,especially with our 5yr Guarantee is Sonys answer to the problem.

They want us to accept our original TV back with a free standing Blue Ray DVD player!

My objection to this is, that it is not the package that I initially purchased,plus what good is my original set if the DVD is broken.yes I can view DVDs through a free standing box,but when the time comes to move the set on, who will be interested,as psychologically from a buyers point of view if one part is broken whats to say the other is not effected?

As SONY admit, it is a unique situation: I would like them as a good will gesture if nothing else,to give us a credit note against what we origianlly spent, allowing us to start afresh in store....after all we did not break the unit,equally it is not our fault or that of our local branch if Sony are unable to repair or offer a replacement within the terms of the guarante/warranty.

I would be grateful for other Forum members views and comments,plus how they would react in the same situation. Thankyou.

Message was edited by: caskin43

My Guarantee is shortly about to expire for my sony bravia tv

noreplyforum@eu.sony.com — Sun, 19 May 2013 11:49:09 GMT

Can anyone help or advise My guarantee for my sony tv is will shortly expire and i would like to purchase an extended guarantee.. can anyone help i seem to be going round in circles here..My model is kdl46ex724

Thanks..!!

Connecting Sony Bravia to sky+ box

noreplyforum@eu.sony.com — Sat, 18 May 2013 16:38:42 GMT

Just bought a new Sony Bravia and hooked it up to my standard sky+ box using the scart cable into the av1 socket on the tv. Automatic input detector knows a satellite box is connected (according to the abbreviation and icon) but no picture is visible when av1 input is selected.. Any ideas anyone?

Play back and record to dvd??

noreplyforum@eu.sony.com — Sun, 12 May 2013 13:44:35 GMT

Hello,

I have a Sony Bravia and I usually record programs to a hard drive via usb.

However, there are programs I would like to save for the future and I'd like to save them onto a dvd. I do have a dvd player. My question is... can I play back the program and record it on to a dvd via the dvr (since the hard drive only works with this tv)?

Thank you

Add Netflix as an Internet option on my TV

noreplyforum@eu.sony.com — Sun, 19 May 2013 09:18:28 GMT

I have a Bravia KDL-40EX403 tv and would like to add Netflix as an internet option, how can I do it?

iPlayer not working on my KDL EX503

noreplyforum@eu.sony.com — Wed, 23 Mar 2011 16:54:30 GMT

When I try to launch iPlayer on my EX503 using the internet video button the screen goes black and I get a spinning wheel in the top corner as if it's trying to load but it just sticks like that.

Any idea what I can do to fix this.

I can actually get iPlayer on the TV via my Bluray player which is also a connected device. Any ideas why?

Connect an External Hard Drive to Bravia-40HX750 via USB

noreplyforum@eu.sony.com — Sun, 30 Dec 2012 16:05:57 GMT

I recently bought a Seagate External Portable Hard Drive 500GB, I downloaded some MKV movies and I Connected it to my Sony Bravia-40HX750. The Unit was recognized as an external Drive, but I couldn't play the MKV files.

Searching the Sony menu, a message displayed that in order to read the External Seagate drive, it should be re-formatted(I suppose so) and the Data should be lost.

I accepted it, the disk was re-formatted and now I can programme to write programs from Sony Tv to the External Disk and I also can play them. So it works fine with the Sony TV.

The problem is that the so re-formatted Seagate is not recognized from my Desktop PC, using Win7 or from my Play Station 3. Is there any idea on how can I play the unit on both environments, or how can I format it to play in my Desktop ??

Thanks

YouTube app pairing

noreplyforum@eu.sony.com — Fri, 17 May 2013 20:55:00 GMT

Hello

I have a Sony KDL55HX853 Bravia TV and a Sony Xperia Z smart phone. I want to pair YouTube on the phone with the TV is it possible with this model of TV? If so how is it done? I have tried signing in to YouTube on the TV bbut there isn't an obvious means of pairing a device.

Thanks

Tom

Table top stand for Bravia KDL-40W2000

noreplyforum@eu.sony.com — Wed, 15 May 2013 10:23:24 GMT

I need a replacement table top stand for my Bravia TV (model KDL-40W2000) - where can I buy one? I cannot find one on the internet. Thanks

wireless connection from mobile phone to tv

noreplyforum@eu.sony.com — Tue, 14 May 2013 19:33:55 GMT

Can I wirelessly connect my mobile phone (Google Nexus 4) to my KDL-26EX553 tv? (Mainly to show photos.)

Message was edited by: chris.hughes

Inserting a usb wlan gives the message "The connection settings on the usb device may not be correct" but it works in my laptop.

noreplyforum@eu.sony.com — Wed, 15 May 2013 19:47:35 GMT

I am trying to get a TP-Link TL-WN823N wireless adaptor to work in a Bravia KDL-40EX503 TV.

The usb WLAN works in my laptop and connects to the network ok, but as soon as it is plugged into the tv, I get the message in the title of this question. It won't let me alter any network settings as it thinks there is no device there.

Am I missing something obvious or is it anything like this device being uncompatibe?

Thanks.

hemmog.

Message was edited by: hemmog

Message was edited by: -Cass-

Removed email address as personal details are not allowed to be shared on the forums

Tech question about Sony Bravia KDL40R473ABU

noreplyforum@eu.sony.com — Mon, 13 May 2013 17:56:09 GMT

I'm thinking about accepting a Sony Bravia KDL40R473ABU TV set after having to return a faulty LG 37LS570T (bought a week ago). The shop has no more LG's in stock but they highly recommend the KDL40R473ABU.

Although not a match for the Sony (picture wise) one really, really, really nice feature of the LG was that I could set up different colour balances for each input. So the aerial input (say) could have different colour settings from the HDMI inputs. I found this extremely useful for colour-matching my different input devices. The salesman reckoned that the Bravia probably has a similar feature but he couldn't seem to demo it to me. Anyone know if such a feature is available on the KDL40R473ABU?

Message was edited by: johne53

Question about screen display

noreplyforum@eu.sony.com — Tue, 14 May 2013 17:17:40 GMT

A display keeps coming up on my Bravia screen giving my model type followed by a series of what is available on my tv eg. pc input,usb play,bass booster,usb play,freeview.

Could my set be in Shop mode do you think?

Message was edited by: wltrspatr

Complaints department

noreplyforum@eu.sony.com — Mon, 02 Jul 2012 13:28:21 GMT

Anyone knows the SLA for answering complaints? I logged a complaint last Thursday, 28.06.2012 and yet no answer.

I'm extremely frustated and lost any confidence in the Sony brand quality or customer services considering my TV (still under warranty) is in the repair shop for investigation a 3rd time in the last two months ... having 2 LCD panels replaced already and it's still broken

I never thought it could be so bad ... but now I feel robbed by Sony after spending over £1000 on this TV which sits more in the repairing shop.

When are ITV Player and 4OD coming to BRAVIA?

noreplyforum@eu.sony.com — Tue, 11 Jan 2011 03:59:44 GMT

Any Date yet For ITV PLAYER and CHANNEL 4 ON DEMAND ?

Message was edited by: Catmambo

Message was edited by: Thalamus.

made thread a sticky

Bravia TV and Bravia Laptop

noreplyforum@eu.sony.com — Sat, 11 May 2013 19:45:56 GMT

Hi I have Sony KDL-40EX723 and Sony VAIO laptop. TV is connected to internet with wire and laptop is wireless. I would like to play my video, photographs on the TV. On my laptop network I can see my TV, but somehow on the TV I cannot and also I have no clue how to share a folder. Need support. Thanks

SONY BRAVIA 32CX52x

noreplyforum@eu.sony.com — Sun, 12 May 2013 16:14:13 GMT

I disconnected a Panasonic Tv 3yrs old & decided to connect a 2yrs old Sony in place.I'm stumped there is no connection for the Sat dish .Appreciate any suggestions to solve prob.

Rob

Bravia KDL-37EX503 standby light flashing

noreplyforum@eu.sony.com — Sat, 11 May 2013 20:13:24 GMT

My KDL-37EX503 standby light flashing 7 times between breaks. Any ideas?

No listings in Guide.

noreplyforum@eu.sony.com — Wed, 08 May 2013 15:54:12 GMT

All help appreciated.

No events (programmes) are listed in the Freeview or Freesat Guides on my KDL40V5810 TV.

I can receive and view all available channels on Freeview and Freesat in perfect picture and sound quality.

I've re-scanned both Freeview and Freesat but I'm still not able to see any listings in the Guides.

Any solutions from anyone.

kdl-40hx803 removing av1&2 inputs

noreplyforum@eu.sony.com — Sat, 04 May 2013 18:48:04 GMT

Hi I have a kdl-40hx803 with the latest software version pkg4.114eut-0108

And I would like to know how I stop the tv from having av1 & av2 on the input list

I no longer use any of the scart ports

But there annoy me as they are still active

KDL-32bx320 Cyrilic subtitles

noreplyforum@eu.sony.com — Sat, 17 Mar 2012 10:28:20 GMT

Recently I bought this model.Today I try to watch one DIVX movie with subtitle.The sub file was SRT.
I found that,the movie and subtitles must have the same names.So far so good! But encodin of subtitles is incorrect,If Subtitles are with ANS,UTF-8 or Unicode big endian TV show me the picture which is attached.If enciding is "Unicode" everything is allright but the subtitles are frozen in one place throughout the film.
How to solve the problem? Thanks in advance...