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VPCEH3B1E/W vaio event service

Topic started on May 9, 2012 2:35 PM , last reply on May 11, 2012 1:23 AM

in VAIO and Computing > Notebooks
simvaidi
1 posts since
May 9, 2012

Hi

In download section missing "vaio event service" i can't control brightness and sound with FN+F3 F4...

http://www.sony.co.uk/support/en/product/VPCEH3B1E_W/updates

Please fix that.

I tried use from other laptop  "vaio event service".

sound ok but but brightness i get max 50%

Thanks..


  • rich912
    rich912
    9,334 posts since
    Aug 28, 2004
    Written on May 9, 2012 10:43 AM

    Hi simvaidi,

     

    Not all models have Vaio Event Service listed separately in the pre-installed drivers/utilities. For your particular model it is incorporated in the Sony Notebook Utilities.

     

    http://www.sony.co.uk/support/en/product/VPCEH3B1E_W/downloads/SOAOTH_564A0000_0042_5712

     

    Prior to installing this utility you should first install Sony Shared Library.

     

    BTW it is not advisable to install drivers or utilities that are not intended for your model

     

    Rich


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  • simbav
    2 posts since
    May 9, 2012
    Written on May 9, 2012 12:26 PM

    Thanks for answer, but your advice is not helping

    I can't install Sony Notebook Utilities, get error "This update intended use with your model" information.png

    So this package does not support my laptop model. It is written in the description as well.

    "VPCEH1; VPC-EH1; VPCEJ1; VPC-EJ1

    Do not install this utility with any other model of computer (including other Sony computers sold worldwide)".

     

     

    please fix

    Thanks..


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  • rich912
    rich912
    9,334 posts since
    Aug 28, 2004
    Written on May 9, 2012 2:41 PM

    Hi simvaidi,

     

    I now understand the problem you are experiencing.

     

    This is a user forum and as such we are not in a position to fix anything. However, the problem has been escalated to Support in the hope that they may have some suggestions...

     

    BTW why has your user name changed?

     

    Rich


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  • simbav
    2 posts since
    May 9, 2012
    Written on May 9, 2012 9:52 PM

    Without the proper Vaio Event Service i can't control brightness with FN keys. I can set max 50% with the buttons and 100% with the mouse.

    I hope that the Sony Vaio support places the necessary files for SONY VAIO VPCEH3B1E / W. As soon as possible!

    http://www.youtube.com/watch?v=t-skOL0iVPw

     

    "BTW why has your user name changed?"


     

    Message was edited by: -Finn-

    Dear simbav, Many thanks for your post. I have had to omit the last sentence due to the four letter word. Kind Regards Finn (Forum moderator)


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  • rich912
    rich912
    9,334 posts since
    Aug 28, 2004
    Written on May 11, 2012 1:23 AM

    Hi simvaidi,

     

    I understand that a member of support will contact you. Make sure they are aware that the problem is connected with your VPCEH3B1E/W and not your VGN-FZ21S.

     

    Please keep us updated on whether or not support provide a solution to the problem.

     

    Rich


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