KatherineYH wrote:
Hi,
Go to http://esupport.sony.com/US/perl/select-system.pl?DIRECTOR=DRIVER&PRODTYPE=24 and select your model. Hope this information helps you.
Hi Mike.
As your VGN-FW11E is a European Vaio model, you will not find it on the Sony USA website.
Go here for Support for your European model: -
http://www.sony.co.uk/support/en/product/VGN-FW11E/updates
Did you make a set of Recovery Discs when you first bought your Vaio? You will need these to reinstall the Vista Operating System, Preinstalled Software and Preinstalled Drivers and Utilities. You cannot download the OS and Preinstalled Software - just the Drivers and Utilities.
If you did not make the Recovery Discs, you will need to contact Vaio Support and purchase a replacement Recovery Disc Set. You will need to use the Out-of-Warranty premium telephone line and have your Vaio's Serial Number at hand.
Vaio Support - 0905 0310006.
